When it comes to handling your business online, we understand the concern for making the ordering and payment process as seamless as possible. That’s why we work hard to make LindeDirect.com your one-stop shop for purchasing all your gas and equipment needs. The site offers full business-to-business (B2B) and business-to-consumer (B2C) e-commerce capabilities and is built to be fully responsive, automatically adjusting to fit any device that accesses it, whether it be a desktop computer, laptop, tablet or mobile phone. 

 

It is not a requirement for customers to sign up for e-invoicing. If you prefer, you can continue to receive paper invoices and pay via ACH/check.

 

To migrate your online AP accounts, you will first need to visit LindeDirect.com and reset your password using the email address associated with your account. If you need to update your account email address before password reset, there is an option to do so. After account migration, you will need to set up your online wallet followed by any autopay rules that were previously set on the online bill payment center. If you need to make any changes to your billing/shipping addresses, you can submit your request to LG.US.PDIUSNewAccounts@linde.com.

 

Once these steps are complete, you should be all set! Payments will be processed within one business day, and you will receive an email confirmation when invoices are paid. 

 

For more information, a tutorial on how to pay your bills online can be found here. 

 

For assistance, please check out our FAQs or use the chat service when available. If chat is not available, please email our website customer support team at lindedirect@linde.com.