When your operation comes across a problem they can't solve, time spent troubleshooting this issue can be costly. Whether you have questions with order tracking, product specifications or account setup, wouldn't it be great if you had an entire team of people standing by, ready to provide personalized service without interruption? Now you do. Customers have come to appreciate and depend upon the great customer service provided by our local branches. Linde extends this personalized attention through our three regional Customer Excellence Centers. Linde's Customer Excellence Centers are staffed with friendly, knowledgeable people who can assist you with all aspects of ordering and offer the service and support you need to help ensure your operation runs smoothly. You can depend on your Linde representatives; they know you, understand your needs and are always ready to help.

With Linde's Customer Excellence Centers, you can benefit from:

• Consistent customer service
• Technical support on products and processes
• Easy access to orders and order status
• Help with product certificates and Safety Data Sheet (SDS)

Your regional Customer Excellence Center is just a phone call away, staffed with a specially trained team of representatives standing by. Like your local branch representative, each member of your team has quick access to your order history, account details and service preferences. Ask them your questions. Give them your orders. After a few calls, your Customer Excellence Center team members will become as familiar to you – and you to them – as the folks at your local branch. Plus, your Customer Excellence Center typically opens earlier and stays open later than your local representatives.

With three Customer Excellence Centers located across the U.S., your access to personalized support and expertise is backed by a national support network. Should unforeseen circumstances or disasters affect your region, you will be assisted by other Customer Excellence Centers.

Your Regional Customer Excellence Centers

• East: Bethlehem, Pennsylvania
• Center: St. Louis, Missouri
• South: Houston, Texas

Customer Excellence Center Advantages:

• Your call is always answered by a live person
• Your call is free from distractions and is never interrupted
• You can quickly place orders or obtain product information and availability
• You have broader access to technical information and solutions
• Your Customer Excellence Center is backed by national support 

Dedicated to Helping You Get the Answers You Need

At Linde, we understand that being able to obtain the answers you need in a timely manner can be essential for reducing downtime and maximizing productivity. With our Linde Customer Excellence Centers, you can get back to focusing on the challenges and complexities of your job, knowing our team is there to support you as a resource in taking your production to the next level. To learn more, you can reach your regional Customer Excellence Center by calling 1-800-225-8247.

Learn more about Linde's Customer Excellence Centers Linde CEC Brochure.